Doha:The Primary Health Care Corporation (PHCC) is set to hold the 8th meeting of its Partners and Family Advisory Group (PFAG) through a video conference next Thursday. This meeting aims to foster community partnerships and enhance health services, focusing on the needs of patients and their families.
According to Qatar News Agency, the meeting will revolve around the theme "Together, we shape the digital transformation in primary health care." Participants will discuss virtual consultation services and the "Nar'aakom" digital services, with the goal of gathering user feedback to improve accessibility and the overall user experience.
The PFAG meeting is part of PHCC's ongoing efforts to integrate patient and family feedback into healthcare development. Dr. Mariam Ali Abdulmalik, Managing Director of PHCC, highlighted the importance of these meetings for advancing healthcare by actively listening to patients. The focus on digital transformation is particularly relevant for the future of healthcare services.
Dr. Samya Ahmad Al Abdulla, Assistant Managing Director for Clinical Affairs and Executive Director of Operations at PHCC, emphasized that partnerships with patients and families are crucial for improving service quality and creating a patient-centric healthcare experience. Meanwhile, Dr. Amal Abdullah Al Ali, Executive Director of Quality and Patient Safety at PHCC, noted the significance of engaging patients in discussions about digital health services to promote a family-centered care model.
Huda Mohsen Al Wahedi, Executive Director of Corporate Communications Department at PHCC, stated that effective communication with patients is more than just sharing information; it involves dialogue and understanding. The insights gained from patients' feedback are invaluable for enhancing care quality and patient experience.
